We ship Monday – Friday (except on Postal holidays or other published dates of closure). Most orders ship within 2 business days. In an effort to get your order to you as quickly as possible, we use USPS for all domestic orders.* Packages shipped with USPS take 1-4 days for delivery to domestic addresses.
*When a package contains heavy items, the package may be shipped using FedEx Ground. All domestic wholesale orders ship via FedEx Ground unless otherwise noted on your invoice.
We reserve the right to ship packages using the most economical shipping service.
We provide two options for shipping to our international customers. First, for packages weighing under 4 pounds, we offer USPS First Class International, which is the most economical option. With USPS First Class International, most packages are delivered within 14 business days, however they can take as long as 21 business days to be delivered depending on time spent in customs and your local postal service. Please note that orders shipped via USPS First Class International are not gauranteed and do not qualify for a refund if they are lost in transit.
All international packages will be marked as “merchandise” on the required customs forms. International customers are responsible for any applicable duty or taxes that may be related to the delivery of their purchases.
The second option we offer for our international customers is USPS Express Mail International. Most packages shipped via Express Mail arrive within 6 business days. While the rates may be higher, packages shipped with Express Mail include a tracking code and shipping confirmation. Unlike USPS First Class International, orders placed using Express Mail qualify for a refund if a package is lost in transit. All orders weighing over 4 pounds do not qualify for First Class shipping and will be shipped via Express Mail.
As with First Class shipments, all Express Mail packages will be marked as “merchandise” on the required customs forms. International customers are responsible for any applicable duty or taxes that may be related to the delivery of their purchases.
We can ship all in-stock orders in 1-3 business days as your payment has cleared.
All items are inspected before dispatch and are carefully hand-packed.
With standard courier practice, you check the contents of the parcel upon arrival. If you do not we can’t be held responsible for any damage that may have occurred in transit.
We will ship according to the shipping address you provided, please notify us any address change before your order is marked “Shipped” to avoid parcel loss.
Customs, Duties and Taxes
You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company. We will not hold responsible for any extra charges once the original package has been shipped. If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to the customer.
Customs are quite different in each country. please comment while you are placing order about the requirements, we will support as much as possible.
USPS Alerts and Service Disruptions
You can find United States Postal Service (USPS) alerts by clicking HERE.
- First Class Package will arrive in approximately 2-3 business days
- Parcel Select Ground will arrive in approximately 2-9 business days
- Priority Mail will arrive in approximately 1-3 business days
- Priority Mail Express will arrive in approximately 1 business day
- First-Class Mail International 14 to 90 Business Days
- Priority Mail International will arrive in approximately 6-10 Business Days
- Priority Mail Express International will arrive in approximately 3-5 Business Days